Other additional services beyond the product: If customer finds that the order you purchased on Tenorshare's official website has been charged more than product price, please first verify whether it is tax or bank service fee.
Wrong purchase: A refund of wrong purchase requires you to purchase correct product on Tenorshare site first, and then the original program would be refunded back to you. We will do our best to reply to you within 24 hours to quickly solve your problems.ĭuplicate purchase: If customer purchased same product twice, Tenorshare will refund one of the products for you, or swap one program for another Tenorshare product. For any reasonable order dispute, Tenorshare welcomes customers to submit an online form at any time to contact Tenorshare Support Team.
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